Excellent, slick service.
I have bought RAM before for work and family upgrades ( that's for their PCs etc rather than for them ). This time it was for me. Unfortunately there was a problem with my RAM BUT their service is at it's best when you have a problem. I placed my order online on a Sunday. The product arrived Tuesday. I found the problem on the Tuesday evening, when upgrading my netbook. Rang them Wednesday and using a sticky label already included on their original invoice sent it back, freepost. On Friday the replacement arrived and works brill. All that within one week. How many retailers in the UK could have done that! Blinking brilliant. Competition take note. It''s how a company handles your problems that stays with you and makes you loyal or otherwise.
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