Well what can I say, I discovered that the service isn't automatic when I tried to purchase a game key for steam and infact takes them 24 hours to send out a cd key by email.. My fault I suppose, I should have read the tiny box that says that they need at least 12 hours to send a key out at a maximum of 48 hours...
Anyway the attitude came from the representative by email when I asked for a refund, the person was rather unpleasant and didn't seem like he was happy to refund me!
I have been in contact with Ubisoft support since I bought Assassins creed 3 for PC as its was quite broken upon release and I couldnt play it, and I have had absolutly shocking support for this matter. I would like to give them 0 stars really as they deserve nothing but a swift end to their sales. The game is still broken to this date and apparently I need to buy it again to get it working according to Ubisoft and they give all reasons under the sun other than the code being broken. There should be some sort of online poloice so that people dont get robbed so often by game develpoers and publishers such as Ubisoft!
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