Being busy with work and college I had run into a problem with my computer. I used Amazon's One-Day Delivery and got a HDD that I needed for my PC. The delivery was due to Monday 4th but I had to delay it to Tuesday 5th because I wouldn't have time to collect it when it would get to me. So here comes Tuesday, up and early, waiting for the package to come in. 1 PM went by and no sound of DPD so I said to give them a call to find out what had happened to my parcel as I needed it urgently. I had to wait 10 minutes on the line before someone picked it up but then my phone battery died so I had to call them AGAIN. But this time it was a 15 minute wait, thanks for giving a boost of 12 pounds on my phone bill DPD. The lad on the other side told me that my parcel would be delivered within an hour and I was glad to hear that. One hour later I recieve a mail saying that my delivery was being delayed BY A WHOLE DAY, even though someone told me it would get delivered soon! I had to yet again call DPD and get an explanation that got me nothing better than making me have to go get it myself, giving me a good 3 hour trip with the bus, including all the walking.
First time using DPD, never again, I prefer the 5 day standard free delivery than you people.
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