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Reviews (1)

Rubbersole

Beware! Cashback through quidco denied!

Used this site for the first time through cashback site Quidco. Got a message today that tells me Rubbersole have declined my cashback. Their offer is what drew me to the website in the first place. Very unhappy and will never use again.
Update: On the advise of Rubbersole I contacted Quidco and got the following reply: I'm sorry to tell you that on this occasion your cashback has been declined by the retailer because they cannot track the sale back to your Quidco account. We know that you made a purchase from them but if the retailer is unable to track this back to our site they won't pay us a referral fee to be passed on to you as cashback.

07 February 2013

Reply from Rubbersole

Hi Cheyne,

Thank you for your review. I have inquired with my colleagues and it appears that Rubbersole itself does not directly offer cashback services, so unfortunately we cannot be held responsible for the cashback refusal.

If you are unhappy that your cashback was refused by the website Quidco, I would encourage you to contact their customer service at once about this.

Kind Regards,
Katie, Rubbersole Customer Service

Cheyne´s profile

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Cheyne
Reviewer
United Kingdom

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