Ms Paula Douglas´ profile

Reviews (2)

Bride & Groom Direct

Invites exactly as shown and expected.

Website was easy to use, very good value for money and prompt service. My invites were received exactly as they were shown and expected from the website.

The Whisky Exchange

Shop good. Postage BAD

The Whisky Exchange offered a great range of products and had a very easy to use website. However their choice of courier is where they are let down. ParcelForce were engaged on an Express 24 basis. Having ordered my Brandy on 31/01 it wasn't delivered until 05/02 (processing and dispatch are the reasons for this- I imagine). Now this in itself was not a problem but what was - was that ParcelForce provided no noification of delviery date thereby expecting me to be in residence infinitely. When they did deliver (as predicted I wasn't in) they left the Brandy with a neighbour. They did not provide a calling card to say they had tried to deliver and left with a neighbour. It was purely by chance that i checked the website and realised that my neighbours had signed for the delivery. I had never given my permission for any delivery to be left with ayone else and I would have been happy to go and collect the Brandy from a ParcelForce depot. I'm sure there are a lot of them around London. At present I still haven't received my Brandy as I have been unable to get my neighbours in.

Ms Paula Douglas´ profile

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Ms Paula Douglas
Reviewer
United Kingdom

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