Mr NOT HAPPY ´s profile

Reviews (1)

First Furniture

2 separate orders due to be delivered on the same day 1st - LOST 2nd - DAMAGED

Ordered A bed and a mattress the bed arrived with the box damaged and when I opened it found that it not had a bent leg is was rusty in places then I opened the side panels and they were black ( on a cream bed ) to be told this is how it comes (even though the box clearly said CREAM )

the mattress however just simply didn't turn up, When i enquired after waiting in ALL day to be told it was LOST they simply had no idea where it was and had to order another meaning my order was delayed a further 2 days.

When trying to sort collection of the bed and redelivery of a different ( cheaper ) model it took 4 long phone calls to get it sorted to be told that he was busy with other things but will get round to me eventually. NOT ACCEPTABLE

All in all a nightmare of an experience and will just have to wait and see what the items are like that i order tomorrow.

WISH ME LUCK!!

If i had to recommend this company unfortunately I would have to say stay clear

Mr NOT HAPPY ´s profile

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Mr NOT HAPPY
Reviewer
United Kingdom

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