Simple, straight forward and polite, i think that is what people want.
However if you have to have work done to car because of a failure, most people would like to see the fault as it has a sense of reassurance that they are paying for a genuine fault.
I have to say that the lincoln branch were very professional and i will now always use you.
To be honest was`nt sure about ordering from this company as never used before, however,even though you had to pay more than the price it had originaly said for postage,it came by DPD courier andi was kept up to date as and when it would be delivered,it pays to have it tracked me thinks.
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