I needed a parcel collecting to be sent away for repair, this part was successfully completed by UPS but once the same package had to be returned this is where the problems arose. Knowing that my property is hard to find, I contacted UPS eventually (what a drama that was), I was only given a reference number and not a tracking number so I was unable to track my parcel, I was also unable to contact UPS by telephone because you cannot get through their automated service unless you have a tracking number. Eventually after many hours of research I found a number and spoke to a human. They apologised and took directions which they said they would pass on to the local depot. My parcel didn't arrive on Friday and I contacted UPS and they said it would be out for delivery on Monday, Monday came and went and I contacted UPS again to be told the driver had difficulty finding my address. I explained that I had already given direction and telephone numbers and was told that these hadn't been passed on. This time I was contacted by my local depot who took details and said that the driver would deliver the parcel first thing Tuesday. Tuesday morning and still no parcel I contacted UPS again and was told that they would now get the manager involved. Mid-day and my parcel finally arrived after which I received a call from UPS, I asked for a refund for all of my telephone calls which have cost me in the region of £8 and they have refused. I would never use this company again if I had a package I wanted to lose. They are incapable of simple instructions or using telephone numbers oh and they are incapable of finding addresses using postcodes. DHL much better company!!
Searched google looking for my usual Epson Premium Glossy Photo Paper and found Tonergiant they were cheaper than Asda by £4 and the more you order the cheaper it becomes. It was also free next day delivery, you can't get that kind of service anywhere. I also signed up to their email service and got an email offering 3% off my next order so I have ordered some much need toner which is due tomorrow. Fingers crossed it arrives, it is also the recycled stuff which is £50 cheaper than the original but is guaranteed for 10 years so watch this space.
When it comes to my hair products I always shop around for the cheapest price for the quality products because they can work out so expensive, so when I found Terence Paul had TIGI Bed Head After Party Smoothing Cream at half its normal price I jumped at the chance of using them for the first time. My products were delivered earlier than expected and I would definitely use them again and recommend them to anyone looking for quality at affordable prices.
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