I have bought from NastyGal once before having three bad experiences in a row. The first time i received my products..although there was a delay and shipping is SO expensive.
The next two times i didn't actually ever receive my deliveries. Contact was poor and slow with no communication unless i prompted them to look into what was happening with my order. When i eventually just cancelled my orders i was offered my money back, i accepted this but then was instead given store credit. Which i was not happy with seeing as i didn't actually ever get my products. So why would i buy from them again? Finally was given a refund and although i LOVE their products it has totally put me off buying anything from them again sadly.
After shopping for winter thermals and some new sports gear for a new season of lacrosse i was really pleased with the cheap prices and savings i had made compared to buying the same products at a different retailer. Chose next day delivery, but bearing in mind this was at 2am in the morning i didnt think it would be until two days time at the most.
.........Three weeks later still nothing. Despite 3 emails i had no reply about my products or what had happened to my order. By this point i was annoyed and frustrated so sent an email demanding refund for my delivery price. still no reply but a notification from my bank to tell me i had been refunded for my full order instead,
Would definitely NOT ADVISE BUYING FROM SPORTS DIRECT.
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