I purchased a Nixon watch 1 week before I was due to go snowboarding. I have to say it arrived promptly which was pleasing but the battery was dead. Having spoken to them they said to return it and they would try to get a new one sent out before I left. Sadly it wasn't processed until the following week when I was away. When I returned from (a fantastic, wish I was still there) holiday, I was disappointed to find they had sent a replacement which also wasn't working. Plus they had failed to refund my postage. I called again. This time we agreed that I couldget a quote for a battery change and they would reimburse my postage and the replacement battery cost which they did on the same day. In all, disappointed I didn't get a working product to take away with me, disappointed I had to call several times to get it sorted, a bit of a hassle getting the battery changed myself but the price was great and they were finally helpful so I think I would use again - if the price was right.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.