Essential Travel

You didn't answer my question on addition of daughter to policy.

I couldn't add my daughter, who is attending full time education and who's permanent address is my home, to my policy at time of processing on the Internet site. I subsequently sent an email, received a delaying answer and then no response to my second email

11 February 2013

Reply from Essential Travel Ltd

Dear Mr O Hare,

We are very sorry to hear that you weren't entirely satisfied with the service you received.

Please note that customer services have been notified and they will be in contact with you as soon as possible.

Kind regards,
Essential Travel