I have ordered from Beauty Bay before, but would think hard about ordering through them in the future. Reason being, I was short despatched on an item and the length of time it took to resolve the replacement of the missing item along with poor communication means that my confidence to order with them again has gone.
Good products and prices, just a shame about the service.
I have been made up with my necklace (I loved receiving it, in that super sparkly silver packaging), , so much so I have shown the website to my mum and she has now ordered a necklace and treated me to another one :-)
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