caroline beveridge´s profile

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After advertising a 3p sale of the '25 most popular dresses', Goddiva have failed on all levels. After trying for about an hour just to access the site, and having to refresh every page numerous times, I managed to place an order, enter my bank details for payment, the site is now completely unaccessable! I am continuing to try to contact them throught their site, and by phone with no luck. I am hoping that they will honour my order, as it was made within the stated offer times, but have to get through to them first! They should never have went ahead with this promotion until they were 100% sure they could deal with the high volume of customers it would create. At the very least they should have kept people in the loop through twitter and facebook....really am disgusted!!

caroline beveridge´s profile

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caroline beveridge
United Kingdom