Stan D'Art´s profile

Reviews (2)

DPD UK

TERRIBLE COWBOYS AVOID

2 times I have used this company to receive goods from a retailer. Two times they do not deliver goods. Tracking information says either that there was nobody to collect item, this time it tells Item refused. But I am the only occupant and I'm always at home and I have good hearing.
Last time I went to collect the item in the depot. This time I'll just wait.

Next day delivery lasting for many days!! AVOID LIKE PLAGUE.

03 October 2013

Reply from DPD UK

Hi Stan,

Really sorry to hear about this issue. Having looked into this, I see that your parcel has been rescheduled for delivery tomorrow and that the driver has been told to contact you if there are any issues - I trust this will lead to a smoother experience.

Should you require any assistance, please email socialmedia@dpd.co.uk with your phone number and parcel number - a member of our customer services team will be happy to assist you.

Kind regards,

Bobby.

Yodel

Cowboys. Useless.

I've been all day at home but yodel tracking says "No One To Receive Card Left".

That is not physically possible, because I have a separate entrance and a mailbox in the door, and it is not possible to not be able to drop that card. Not to mention again, that I was at home and ringing the door bell(that is working) would make delivery possible.

Liars, cowboys. Avoid.

Stan D'Art´s profile

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Stan D'Art
Reviewer
1981
United Kingdom

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