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Reviews (1)

Goddiva

So-so

The 3p sale was a complete shambles. Firstly the link to the sale did not go live at 12:30pm as promised, then there was error message after error message, throughout the process of picking and ordering a dress. I got to PayPal when I was met by a blank screen, and was not able to further my order. I have not received any confirmation of payment either, so my card details are probably floating around somewhere in cyberspace.

The £5 discount (with a minimum order of £20) is just an insult to us customers who spent hours trying to get onto the site.

It is a real shame that this has had to happen as I have previously ordered from Goddiva, and they provided excellent customer service.

I'd say the most annoying thing about this whole incident is that they have still not posted an apology or explanation.

*UPDATE: Discount is now 50% off the next purchase for customers who logged into Goddiva today. Much better.*

LoyalCustomer´s profile

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LoyalCustomer
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United Kingdom

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