I ordered a bracelet on line which appeared to be grey but when i received it looked purple. i rang argento on the weekend to say i did nt like the colour. i was called monday morning promptly by carol who was so helpful and friendly. she found me a bracelet that was grey looking, as pearl they have no control how the colour appears. she said this would be added to the product description. i sent my bracelet back and have now received my new one which im delighted with. thankyou argento and carol. excellent customer service and recognition.
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