It was easy to order online with fast delivery. My boots were too big and I had to return them but couldn't find the 'swap' link on the site that is mentioned in the returns section so I sent an email, in case I was being stupid and just not reading it properly; a member of staff called me at home not long after to give me the other options available to me.
The returns were dealt with promptly and my new order arrived well within time allocated.
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