e-tradecounter

Product and delivery good in a confusing product area.

Another retail store sold me the wrong product. It's an odd size, not the most popular. e-trade counter supplied from my phone enquiry. Product specification unclear and further information would have helped ensure full satisfaction. Delivery very good.

08 February 2013

Reply from e-tradecounter.co.uk

Dear Mr Seabrook

I am glad that we were able to supply you the correct goods in a timely fashion and that you were happy with our service.

I do hope that after our conversation the confusion over the pricing has now been cleared up and that you can agree that we have been transparent in our pricing shown and charged.

Kind Regards
Adam Simmons