My shower developed a leak and it could have been from several points (seal, valve, collar). I emailed my description of the problem to National Shower Spares who replied the following morning with their suggestion on what the problem was and how to fix it (even included the part number). I looked again at the shower to check their suggestion made sense, which it did, and placed my order that evening. The part arrived the following morning and I fitted it the same day, taking care to remove the stress on the part which was the cause of the problem in the first place as the plumber had not taken sufficient care when assembling the shower and casing. I had checked a 'call out' from a local plumber and was quoted £105. I saved quite a bit doing it myself and the leak is now sorted.
Can't fault the on-line service from National Shower Spares.
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