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Reviews (2)

GSF Car Parts

Prompt service. However, wrong item sent, but prompt refund

Bag had part number actually ordered on it, but contents - a bulb - were smaller both physically and in wattage. When I phoned customer service, I was told the number on bag was what I had ordered (true) and that contents did indeed match my order (not true, as bulb around half size of dimensions given on GSF's own website). Offered to send a replacement with the warning that it would be the same, or a refund. Understandably GSF were not keen to spend time discussing something worth pennies, so I opted for the refund, which arrived promptly.

12 February 2013

Reply from GSF Car Parts

Hello Bill,

anything incorrect like this and we investigate all our stock to make sure it's correct. Sorry for any hassle caused by this.

Regards,
The GSF web sales team.

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Bill
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United States

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