Bag had part number actually ordered on it, but contents - a bulb - were smaller both physically and in wattage. When I phoned customer service, I was told the number on bag was what I had ordered (true) and that contents did indeed match my order (not true, as bulb around half size of dimensions given on GSF's own website). Offered to send a replacement with the warning that it would be the same, or a refund. Understandably GSF were not keen to spend time discussing something worth pennies, so I opted for the refund, which arrived promptly.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.