Bill´s profile
Reviews (2)
GSF Car Parts
Prompt service. However, wrong item sent, but prompt refund
Bag had part number actually ordered on it, but contents - a bulb - were smaller both physically and in wattage. When I phoned customer service, I was told the number on bag was what I had ordered (true) and that contents did indeed match my order (not true, as bulb around half size of dimensions given on GSF's own website). Offered to send a replacement with the warning that it would be the same, or a refund. Understandably GSF were not keen to spend time discussing something worth pennies, so I opted for the refund, which arrived promptly.
12 February 2013
Reply from GSF Car Parts
Bill´s profile
United States
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anything incorrect like this and we investigate all our stock to make sure it's correct. Sorry for any hassle caused by this.
Regards,
The GSF web sales team.