Moreinks have always provided a prompt and reliable service - but this time they went one step further - and I have one of their assistants to thank for that. I had to change my printer suddenly, which meant I still had a load of recently bought unused ink cartridges belonging to my old printer. I spoke to Ellie (?) who told me that if I boxed them up and returned them they would check them and if they were useable they would refund me. I didn't expect anything - but in fact a while late I received notification from Ellie that the full amount of the value of the cartridges had been refunded to my account - and she even apologised for the delay (post Xmas/New Year)! A welcome bonus indeed!
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