Mr Vines´ profile

Reviews (2)


I have no faults with Pine Solutions at all.

There was a small defect with the item I purchased, not seen externally, and after I chose not to have a replacement the issue was dealt with very quickly and efficiently.


On their way to the top, but not quite there yet

I purchased six wine glasses which were excellent value for money. However, they were slightly larger than expected but they will be used. Their description on your web site didn't indicate their size and this would have been very helpful if it had.

11 February 2013

Reply from Havens

Dear Mr Vines,
Thank you for your review.When we relaunched our website some of the size fields went awol.
I have reinstated the sizing in a clearer way as I agree entirely that sizing is an integral part of the decision making process.
If you want to exchange the glasses for the standard size please let me know and I can arrange it for you.
Kind regards,

Mr Vines´ profile

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Mr Vines
United Kingdom