Justine´s profile

Reviews (2)

Shoes.co.uk

Ordered 2 pairs online, both out of stock, then refunded 1 and sent 1 in wrong size

Ordered 2 pairs online. phoned next day both not available. asked to refund one which they did and sent another pair, sent in wrong size. Have sent back as too small, fortunately free to return. Very nice customer staff but wouldn't use again, may just have had bad luck though out of stock items are still on sale.

14 February 2014

Reply from Shoes.co.uk Ltd

Hi Justine

I am really sorry about this - I knew our winning streak was too good to last! It is just bad luck I'm afraid - Lotus shoes' sale is selling out so quickly on all our platforms the stock can go out before we know it. I have asked james to raise you a 25% voucher - if you can find it in your heart to forgive us and give us another try you won't be let down,

Kind Regards

Nigel

Beyond Television

Fast Delivery on a Saturday though not until 8pm

Ordered from BeyondTelevision - had the good in stock and were the best value place for it in stock. Could choose delivery for that Saturday which was perfect. The man who came to install and disconnect the washing machine was lovely. Only downside was he didn't arrive until 8pm and had been waiting in all day. Still my house got very clean. Would use again.

Justine´s profile

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Justine
Reviewer
United Kingdom

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