I was buying an electric guitar for the first time and so starting from scratch as a complete beginner. I wasn't sure exactly what I'd need - there are so many options out there and every brand, model and make seems to have slightly different uses, functions and qualities. I found it really confusing. I wrote to GAK.co.uk to enquire about one of the guitars they had in stock and through some honest and useful advice, it turned out that the guitar I had my eye on - though it looked smart - was not the guitar I needed. From the initial contact, I was made to feel I could contact them any time for further advice and they always got back to me within 24 hours. In the end I settled for a great guitar and amp, and because their delivery terms are flexible too I was able to arrange for it all to be delivered for a time that I knew I would be home. I arranged for delivery before 10am and this was spot-on too. In all, a friendly and professional service.
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