Jason´s profile

Reviews (1)

The Regency Chess Company

Not quite the quality I expected for the price

Purchased a folding 16" chess set. The board I ordered was good value for money at 50% of retail due to a blemish. If I had paid full price I would have been less happy as the quality wasn't too my expectations.
Rated as average as I would use them again.

11 February 2013

Reply from The Regency Chess Company

Hi Jason,

Thank you for your review. I was sorry to read that you didn't feel the set was good value for money. The folding set in question was sold off at a large discount because it didn't meet our quality standards. We are confident that the sets that do pass our QC are of a good quality that represents good value.

The set you bought is made in Europe from sustainable wood sources. Which does make it seem more expensive than cheaper Chinese versions of the same thing.

If would would prefer to exchange your set for another then we are of course able to do so.

All the best, Julian

Owner, The Regency Chess Company

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United Kingdom