Jenny´s profile

Reviews (1)

Menkind

Slow delivery

I ordered a present for my brother and it took 4 days for this site to email me and say it was out of stock and they expect more in March. This was not good enough and left me very little time to arrange for another present. I ordered the gifts over two weeks ago and have since received an email to say they were dispatched - I'm still waiting.

01 March 2013

Reply from Menkind

HI Jenny

We're sorry to hear that you are unhappy with your shopping experience with Menkind. Customer services has advised that your order was dispatched on 4th February, however the out-of-stock item is still pending. Please contact our Customer Services team on 0844 567 0710 who will be glad to assist if you wish to discuss this further. Alternatively, you can log onto our customer support enquiry form http://www.menkind.co.uk/customer-support-i15.

Please accept our apologies for any inconvenience caused.

Kind regards

The Menkind Team

Jenny´s profile

profile image of Jenny
Jenny
Reviewer
United Kingdom

About