Telephoned for advice about products on the website. The sales person was knowledgeable, friendly, courteous, enthusiastic and able to suggest the best value-for-money products to suit my requirements. I was given product codes and told where to find them on the web site.
Using the site was then very easy and enabled me to compare the recommended products and check that they met the full spec for what I wanted. The checkout was quick and easy and the goods arrived the next day by first class post.
This company is, for me, the best of the traditional specialist shop combined with the best of online shopping. Thank-you, and well done.
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