Rob Ashurst of Key Retirement Solutions came to see me in my home. I was apprehensive at first but his honest, friendly and professional manner soon put me at ease. He was very patient and listened carefully to my circumstances and reasons for equity release. I was reassured by the independent advice I was given with no hard sell. I did not have to make a decision there and then and was able to contact him later with any further questions. He always responded very quickly to to my emails and phone calls nothing was to much trouble. Rob followed through the transaction from beginning to end completion, making sure everything went smoothly. I changed my mind on a number of issues along the way but was never made to feel uncomfortable. I now have the released funds and I am very happy with my final decision Thank you.
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