Having had a somewhat stressful experience with another London-based company, we were very cautious about choosing another plumbing company to carry out a plumbing repair. We decided on Pimlico Plumbers - it was the best decision we have ever made! Within in a few hours of our non-emergency call, dealt with by Katy, the fabulous Bill "Rugby" Kirby had paid us a visit and carried out the remedial work with humour and professionalism. Bill was a joy to have in the home. (Liam also made us a courtesy call half an hour before Bill was due to arrive - how many companies do that these days?).
Bill has since returned, at very short notice, to fit some amazing grab safety rails in our bathroom after my Mum was taken critically ill! As always, Bill went that bit further and made the sourcing and fitting of the rails a complete pleasure.
Bill is now a "family" friend.
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