The whole process of purchasing a bed frame and mattress has been a pleasure. The Salesman in the store was very helpful and when I couldn't see exactly what I wanted, he immediately went through the computer for other options. This gentleman was so helpful and obliging. Upon purchasing my goods, he explained the delivery process etc and everything happened just as he said. A delivery slot and date was arranged . The delivery men were friendly and efficient and a Customer Satisfaction sheet was completed. As one of the boxes was damaged slightly, I noted this on the form. Within 48 hours I received a call from Customer Services to check nothing in the box was damaged and an apology for the damaged box. In my opinion, this is excellent service and much appreciated. I would recommend this Company without hesitation.
Easy ordering experience and delivery was as stated.
Fully recommend Bigdug.
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