Anita Conley´s profile

Reviews (1)

The London Pass

It was not worth the trouble or money.

We didn't get our London passes before our flight left, so we had to find them in London. After being lost in downtown London for over 4 hours, we finally managed to find the building to get our London passes that we had already paid for months in advance. We asked for directions on how to get back out of London, and noone was helpful in this matter at all.
When we arrived back in London a few days later to use our London passes, we had a hard time finding the places to use the passes. Most places closed too early. We paid for 2 days, but only used 1 day. We tried to give away our London passes at our hotel before we headed to the airport, but no one wanted them. I can't say I blame them.

11 February 2013

Reply from londonpass.com

Hi Anita,

Thanks for your feedback - I am sorry to hear you had a bad experience in London.

If you could send further detail to info@londonpass.com about which attractions you tried to visit then we can investigate any issues for you.

Thanks,
The London Pass Team

Anita Conley´s profile

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Anita Conley
Reviewer
United Kingdom

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