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The Internet Electrical Store

Good site and great prices. Shame about the stock levels after my order

I ordered 4 lamp shades, and the order went through ok, but i received an email 9 days after the order confirmation saying it was out of stock. Understandably this was down to "supplier failure to deliver the goods to us" which is fair enough, but still disappointing nonetheless. When I paid £3.99 for delivery, I really expected to receive my items within 9 days.

Helyar found this review useful

13 February 2013

Reply from theinternetelectricalstore.com

Thank you for taking the time to write a review.

We are not informed from our suppliers when items are not in stock and only find out once they are not in the delivery. We are currently installing software that shows more accurate stock levels to limit this from happening.

The Customer Service Team
Freephone 0333 3212 768
www.theinternetretailer.co.uk

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Adam
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United Kingdom

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