darren wiggins´ profile

Reviews (3)

Very

inifficient, waste of time, appalling service and customer care and a lot of words I can not say

Do not ever use these people or any of the group of companies which I suspect is a back bedroom with one worker flicking through the old pages of a curries catalogue. They took my order on 27th Jan 3013 for £899 then charged me £3.95 for delivery told me it would be delivered BY 9th Jan received email conformation said 10th Jan no problem. Rang to check on 10th Jan at 0850 to be told problems with delivery won't be available till 16th Jan cancelled the order and said I want a refund. Was told OK done money will be paid back to you 10 days time!! what is that in need a computer now so said OK put order back on they said we cant its cancelled so I said OK cancel account, I also said I presume that I get my delivery charge back she then said I will refund that now, hang on that should have been done automatically with the refund. I asked to speak to complaints, we don't have a complaints dept, I'm not surprised it would cost you an arm and a leg in employees. I then asked to speak to a supervisor, we don't have one, so I said manager ,she replied, there is not one here? 4 hours before some one calls me back, we will see. what a joke for a company, I will be spreading this story far and wide and would never consider using you again and will only laugh at others that do for being taken in by such a rogue company. I will be going straight to my credit card company to get them to get the money back. Thanks for absolutely nothing. I have only ticked the terms and condition attached to this email so the email will go but will not comply with anything in there unless I think it's fair.

MattressOnline.co.uk

sleeping like a baby

Thanks for this it was deliverd as promiced really early spot on thanks again

David Shuttle

spotty dog got the set at a great price wife thinks im mega romantic and generous

The service was excellent the delivery fast and the price was great would highly recommend

darren wiggins´ profile

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darren wiggins
Reviewer
United States

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