The short of the long is that we ordered a bed that was advertised as next day delivery and as it fell over the Christmas holidays we didn't mind if it only came at the start of January.
After countless e-mails and phone calls and delivery dates that we waited at the house with nothing to show, we received the bed on the 1st of February. This is after we directly contacted the supplier only to hear from him that he never had the bed in stock and that it was only arriving in the country on the 31st of January. They firstly didn't tell us the truth. And secondly they didn't offer us any compensation for the discomfort of being without a bed so long. They offered us a refund, but that would have been no help at all, since we couldn't go to another company and wait another few weeks for a bed. Very dissapointed and has made us wary of shopping from internet shops. We have never been let down like this before. P.S. The bed arrived with the wrong set of screws. So we had to go to Homebase to buy the right screws and ended up taking the whole day to set it up.
Thanks for a lovely blind. Quality excellent and material lovely.
We don't like the type of action we chose and might have benefitted from more easily understanding how it works from the website, but with the company and blind itself absolute no problem. Thanks again!
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