We recently purchased a bathroom on line, we were very happy with the speed of the order and how accomadating they were. However when the delivery came the chap said he wasnt allowed to bring the bathroom into the house for insurance purpose, I had not been told this before hand, when i rang bathshop321 to tell them we should of had warning, i wasnt very happy with the reponse. 1st the man over the phone told me the delivery man should of told me when he rang 1hr prior to delviery drop off, my thought at this point was what difference would an hr of made 2nd it wasn't their job to tell us this, their just delivering the bathroom, it should be bathshop321 job to tell us all the information, if we did know this in advance i would have arranged my husband to have the day off. It was disappointing as up till then our experience with bathshop321 had been great. My last concern is that i had been informed that they have this problem with deliery all over the place that people are not warned that the delivery men cannot bring the delivery into the house, if this is happening so often, then they need to do something about it and warn peole.
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