Very smooth and easy process
The produce arrived and didnt look like it did on your website was a different colour and I dont believe was value for money as the material and design didnt match the quality I would expect.
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Thanks for your comments, I'm sorry you were not happy with the hat you ordered. I have checked our picture against the product and would say it's slightly darker grey than shown but the design, spec etc are as detailed.
If you do not wish to keep the hat then we can send a pre-paid label for return and offer a full refund, if this is something you would like then please get in touch.
Kind regards
Jon - Customer Services