123-reg

Had VPS for 3 days and terrible!

At first, there was no Plesk panel, I phoned them and they said they would rebuild server meaning I lost all the data that I had already uploaded, three hours later still no CP, had to phone them 2 more times within 4 hours to finally get this issue sorted, I then had to restart my VPS on Friday after a Windows update and it never came back on, I have tried turning it on via their website but the page just says 'loading' for hours on end.

I have been left with no server all weekend as their support is closed, also have 2 tickets for separate issues open since the first day, all have no response.

NOT GOOD!

Gary Trotman found this review useful

11 February 2013

Reply from 123 Reg

Hello Jack,

I would like to be able to look into the issues you have experienced further. If you would like me to please send details of your account and/or your support ticket ID's over to customerexperience@123-reg.co.uk.

Regards,
Nerys