Hannah millar´s profile

Reviews (1)

Menkind

Wasn't the quality I expected

When I got my order and opened it there was mud every where obviously from the make your own bonsai tree kit I had ordered, all the boxes where dented, so for the first time in ordering something I had to open up all the things I brought which I didn't want to do as they where birthday presents for my partner, I was quite disapointed

26 February 2013

Reply from Menkind

Dear Hannah

Please accept our apologies that your products arrived damaged. We take these issues very seriously and investigate any incidents of poor packaging seriously with our dispatchers. Customer Services has advised that your delivery charge will be refunded back to your card. In the meantime, if you have any queries, please contact our team on 0844 567 0710 who will be happy to assist.

Kind regards

The Menkind Team

Hannah millar´s profile

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Hannah millar
Reviewer
United Kingdom

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