Andy Robinson´s profile

Reviews (1)

SerenataFlowers.com

Next day delivery ?? Oh no sorry you have to deliver two days early !!!

Wish I'd read some of these reviews before ordering, ordered Friday with an immediate confirmation stating the flowers would be delivered Saturday as ordered. I waited though the day yesterday for a phone call thanking me for the flowers.... When I called home yesterday evening I found that the flowers had not arrived. Contacted the company today and they say (somewhat unbelievably!) 'To guarantee delivery we recommend that the delivery date ed is the day before the flowers are required.' when I questioned this I just got a note stating that they cannot control the Royal Mail service even though the status of my order still says the flowers are 'awaiting production' so they haven't even gone to Royal Mail yet. Awful service steer clear of....

Andy Robinson´s profile

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Andy Robinson
Reviewer
1972
United Kingdom

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