I have been really impressed with the friendly, comprehensive service delivered by your company, particularly from my adviser, Adam, who spent time, effort and good humour in discussing and explaining every option with several examples of what each one would mean. He established a good rapport from the outset, and it was virtually a 'done deal', once we realised we had been to the same school! He kept in regular contact, keeping me informed of rates and quotations, incorporating any changes I suggested and helping me to decide on the option that would suit me best. Once chosen, he talked me through details in the paperwork and checked that everything had been received and was going to plan. A quick and painless solution to my annuity concerns, which achieved the best rate possible at the time. Thank you for your professional, reassuring and efficient service. 908161
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