Isobel Whatman ´s profile
Reviews (1)
Essential Travel
Not happy with the way the questions have to be answered after payment has been taken
I had paid for cover after filling in form for my conditions the was told to ring number for any conditions then told it was an extra £30 to pay as I had put down asthma as a condition it should say it was extra before I paid my money
12 February 2013
Reply from Essential Travel Ltd
Isobel Whatman ´s profile
United Kingdom
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We are sorry to hear that you weren't satisfied with your cover.
Please note that we don't take any payment until customers have filled in the medical screening forms. We also offer you the choice of accepting the extra cover, or travelling without that medical condition covered.
Thank you for your feedback and we wish you a great trip.
Kind regards,
Essential Travel