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Reviews (2)

IronmongeryDirect

Delivery 0 out 10

Paid for before 12 delivery, had 2 orders and only 1 was delivered. Had to go to depot and wait for the order to be repicked. Resulting in losing an aftrrnoons work, cant hang doors without hinges!!!! if they can't deliver on time, then don't offer the service!!!!!!!!

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03 May 2013

Reply from IronmongeryDirect

Hi Roy,

Thank you for taking the time to provide the feedback regarding your recent order.

I can totally understand the frustration that you felt when one of your parcels went amiss and the inconvenience that this caused you and I am sorry we failed you on this occasion.

If you would like to discuss this further with me, please call me on 0808 168 2828
and I would be happy to talk to you.

Thanks,

Joyce

Mr Central Heating

Good price and delivered on time

Would use again, good local merchants

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Roy Edmonds´ profile

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Roy Edmonds
Reviewer
United Kingdom

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