Keith Charlton´s profile

Reviews (1)



Make sure you read this companies terms and conditions as they effectively say that they can deliver when they like and whatever they have in stock. I ordered 20 Roses for my wife to arrive on a specific day, they arrived a day early and she got Carnations.
Complaints to the company are just a waste of time as they just sit behind their terms and conditions, below is one part of their response back to me explaining why they sent Carnations instead of Roses.

"Every bouquet has an individual amount of stems that we are providing in the bouquet. All the stems are carefully counted and order to provide the bouquet of the same value as demonstrated on our website. This means, the bouquet is in the same value what you have paid for. "

Pretty useless when you ordered Roses.

Keith Charlton´s profile

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Keith Charlton
Orpington, United Kingdom