For a start why not offer an option for next day or 48hr delivery which I would be happy to pay extra for. The best available was "within 4 days which costs extra. Even after paying extra for premium delivery my order took 5 days and may have been longer if I hadn't chased it up on day 4. The order hadn't even been dispatched until day 4. Not what you expect these days with most online companies offering a much better service.. I just placed a £90 order with a different company and it arrived within 3 days and no extra charge for delivery. Sorry Pet Supermatket, you'll need to improve your service before I buy from you again.
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