Really pleased to be offered Lightroom 5 at a great price when ordering Spyder 4 Pro. Was able to take advantage of free delivery as my order was over a certain price threshold. Delivery was faster than the 4 days specified. Very pleased.
I print a reasonable number of photo products with different companies and am generally very pleased with Albelli. Print quality is good and customer service responds promptly to questions. They were the only company I could find with the product I wanted (hello 20x20cm hardback, custom cover with layflat pages) but their key strength IMHO is their book design software. It is heads and shoulders above the other companies I use in terms of functionality and allowing you to actually see what you are creating. When I use other companies I tend to design my layout in Photoshop Elements (PSE) and upload as a full-page picture, but the functionality in Albelli's software is good enough that I don't always need to do this. (I'd love it if Albelli could provide actual page dimensions for their books, including gutter and trim, so that I could create a perfectly-sized jpeg in PSE that would drop straight into their software without changing the dimensions of the jpeg.)
So, why no 5th star? My lay-flat book does not have a smooth image across the two pages. A section of each page has been repeated on each side, so when the book lays flat the people in the centre have 3 eyes, 2 noses etc. I am currently in communication with Albelli and have every faith that they will be able to resolve the issue. Once they do, that 5th star will be theirs.
Update: I gave up waiting for Albelli to resolve my issue and ordered one of their new 'premium' layflat books. This is much better, see my review here: http://freeyourphotography.typepad.com/free/2014/04/my-father-in-law-has-two-noses.html However, I'm still holding back on the extra star because I think they should have resolved the problem with the first book.
I've already recommended this website to two friends who are getting married. I used the website to create and purchase orders of service and thank you cards. If I'd discovered the website sooner I'd have used them to create the inserts for my handmade invitations as well. The quality of the product is good and the delivery times were very quick. They were quite expensive, so I'd always recommend waiting for a sale. One thing that I would have appreciated would be a smoother process for uploading a jpeg to cover the entire page on all four sides of a card as I had to use quite a lot of trial and error to get things to line up. Also the ability to order a small number of samples would be great before paying for a whole batch and realising you've made a mistake.
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