I contacted pdh for online racquet advice. The response from Paul was quick and courteous. I ordered a racquet on trial but didn't like it - it ws received quickly and refunded without any hassle and with good communication throughout. Pdh aftersales support has also proved excellent in the past with them contacting Asics on my behlaf to resolve a shoe enquiry. A great, reliable firm with a caring and attentive attitude towards customers.
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