The villa we had was of good quality, but the location was not as quiet as advertised. It is in a complex of about 12 villas, maybe the ones furthest back away from the road may have been better. There is a hotel at the end of the road, coaches of tourists were dropped off at all times, the coaches often reversed into the road, along with the beeping of the coach and the peeping into our pool area by the guests on the coach, didn't make for a completely relaxing time, Deliveries and bin collections on the corner were very loud and very early in the morning. The villa is set back from the resort, on top of a very steep hill, which makes it difficult if you go with people with walking difficulties. I feel this should have been made clear, as I would not have booked it, going with an 80 year old. Taxis are expensive, 8euros just from the resort, and they are not always available after dark. Most restaurants would book them for you though. The steep hill made it difficult for us all to pop out for a walk. The villa cleaning could do with notching up, we didn't get a mid week clean, although a phone call soon sorted this. The reps were excellent and were always there if we needed them. The villa itself was lovely, the facilities were good, nearby are a couple of restaurants which are all recommended. The Tipico Meson, top of the hill, was great and good value for money, run by two friendly brothers, great staff and food. This is the second time we have used Villa Plus, and would do again, but do your research if location is a problem. Cala Galdana is a small, quiet resort, just what we wanted. Would go there again for a relaxing week, not too far on the plane either.
The chap I spoke to was very helpful and well mannered, he was knowledgable about the hotel I wanted to book and gave details of the rooms, so I coud make an informed choice. He was polite and patient, a refreshing change in a world where manners and service has taken a back seat! I was very happy with the service I received.
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