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Reviews (1)

The Snugg

STITCHED UP

i BOUGHT 3RD GENERATION I PAD CASE BUT STITCHING ON THE INSIDE WAS POOR. i HAD INTENDED TO BUY 2 AND GLAD I DIDN'T .ONE WAS FOR MYSELF AND ONE FOR THE WIFES I PAD . SHE'S MUCH FUSSIER THAN ME AND WHILE I SUFFERED THE POOOR FINISHING SHE WOULD HAVE SENT IT STRAIGHT BACK POINTING OUT THAT ALL ITEMS SHOULD BE INSPECTRED FOR FLAWS BEFORE SHIPPING OUT.MAYBE MINE WAS A ROGUE . IF STITCHING WAS AT IT SHOULD HAVE BEEN I WOULD HAVE BEEN PLEASED WITH IT.I GUESS IT'S THE DOWNSIDE TO INTERNET SHOPPING , YOU CAN'T SEE WHAT YOUR BUYING TILL YOU GET IT.IF I HAD PICKED IT UP IN A SHOP I WOULD HAVE PUT IT STRAIGHT BACK. AFTER OPENING IT TO CHECK INSIDE.OUTSIDE WAS PERFECTLY STITCHED AND STRAIGHT.MACHINIST OBVIOUSLY THINKS WHAT'S INSIDE DON'T MATTER.THIS IS AN HONEST REVIEW OF THE PRODUCT AND I AM USING IT TILL I FIND A BETTER QUALITY ONE.

13 February 2013

Reply from Charon International Trading Limited

Hi,

We are really sorry to hear that your purchase from The Snugg has proved to be faulty.

As we aim to provide you with a quality product, we will arrange for a replacement to be sent to you straight away.

Once again sincere apologies for any inconvenience you have been caused and if there is anything else at all we can help you with, then please do not hesitate to contact us.


Kindest Regards
TheSnugg

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williamlyall
Reviewer
United States

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