Barbara´s profile

Reviews (2)

Battery Force

Good value - but what happened to my loyalty discount?

Great value batteries delivered quickly. But when I checked out I was tol my loyalty discount code had expired despite the information supplied with it clearly stating that I am "entitled to 5% off goods for all future orders". All expect this one, and any future ones, it seems.

05 June 2013

Reply from Battery Force

Dear Barbara,

Thank you for taking the time to review Battery Force.

The Loyalty Discount has been temporarily suspended as we are offering better value by giving you FREE DELIVERY on all orders over £10, I am sorry if this was not made clear when you called us.

I can see from your order that you did indeed spend over the £10 limit and as such benefitted from this offer, you saved around £2.00 on this offer rather than the 50p with the Loyalty Discount.

If there is anything further we can do to assist please do not hesitate to contact us by email or by phone (01892 888 135).

Thank you for continuing to use Battery Force.

Kind Regards

Battery Force Customer Care

Paperstone

Great product but a day late

A good choice of products and easy to use website. Customer service is very helpful - shame I had to use them though because the product was a day late for a reason that no-one could explain - something to do with the delivery company not Paperstone. I would definitely use them again.

Barbara´s profile

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Barbara
Reviewer
United Kingdom

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