Patrick´s profile

Reviews (1)

Scubastore

Wrong/broken items shipped

I ordered 2 identical masks and 2 identical snorkels. All items were shown as in stock when I ordered. One of each arrived, However, I also received a smaller cheaper model mask and a different snorkel which was also arrived damaged.

Far from happy!, I have had to go to the trouble of sending the items back, and am still waiting for the correct original items to be shipped.

Communication with the the store via phone is a nightmare, you usually cannot get through, or the line is busy.

Too much hassle to deal with again. Next time I will deal with a high street shop and pay a bit extra, it would seem to be well worth it

Patrick´s profile

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Patrick
Reviewer
United Kingdom

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